Shipping policy

I currently offer both SA domestic and international shipping. Order processing time is between 7-10 business days (excluding weekends and holidays). I am based in Pretoria, Gauteng, and ship with Coutlier guy.

For SA orders, depending on which shipping option you choose at checkout, your package will take anywhere between 1-7 days to arrive from the time we ship. 

Soft Touch Cosmetics  provides shipping insurance in the unfortunate event of a lost, damaged or stolen package. If you do not select the Route insured shipping option at checkout, Soft Touch Cosmetics is not liable for lost, damaged or stolen items 

For international orders, depending on which shipping option you choose at checkout, your package will take anywhere between 3 days - 1 month to arrive from the time we ship. Please note we are not responsible for any customs charges that may be incurred. 

 

Due to service impacts related to the COVID-19 pandemic, USPS does not currently ship to the following countries: